FAQs

Where is my order?

Please allow 2-5 business days for processing your order and 7-14 business days for shipping. You'll receive an email once your order is sent out and you can track your order here.

Can I edit my order?

We are only able to make changes to your order if your order has not been fulfilled yet. Please contact us at support@choocs.com within 24 hours after placing your order.

Can I cancel my order?

We are only able to cancel to your order if your order has not been fulfilled yet. Please contact us at support@choocs.com within 24 hours after placing your order.

What if I receive a damaged item?

If your product is defective or doesn't work properly, please contact us at support@choocs.com and we will send you a new item immediately.

How much is shipping?

Shipping is free on all orders

What payment methods do you accept?

We accept: Visa, Mastercard, American Express and Paypal

If you still have any questions, please contact us at support@choocs.com